Aside from having more system resources, a reason why you can get your own web server and use it instead of a shared website hosting plan is that you could install and run a large selection of software. With a shared account, you'll be able to use programs, which don't require root access and aren't installed server-side, so if you need specific software for your websites, you cannot set it up on a shared hosting server. This isn't the case with a hosting server of your own where you can install everything you want. The downside is that you may not have much experience and managing your own server is more complex that managing a shared web hosting account in which the company handles most things. That's why we offer one more service for our server plans called Installation & Troubleshooting and you could make use of it any time you experience any difficulties with the supervision of your hosting server.
Installation and Troubleshooting in VPS Servers
The upgrade comes with 1 hour of custom work on your hosting server, so in the event that you acquire any one of our VPS servers packages, you'll be able to benefit from this service and have our administrators perform a variety of tasks that you cannot perform yourself or you simply have no time. They're able to install and set up any piece of third-party software for you if the installation is difficult or they can troubleshoot any program that doesn't work properly for some reason. You can add the upgrade to your plan as frequently as you want depending on the time needed for a given task and its complexity. Any remaining time shall remain available in your account for the future and you shall be able to see how many minutes are left in your billing Control Panel. Our Managed Services upgrade comes with 30 minutes of custom work on your hosting server as well, but in case you require more than that, you can always add the Installation & Troubleshooting upgrade with a few mouse clicks through the billing area.
Installation and Troubleshooting in Dedicated Servers
You could add the upgrade to any of the dedicated servers which we offer at any time that you need it. In the event that you need any custom work from our admins immediately after your server is set up, you can order the upgrade during the server signup procedure, or if you need something to be performed later, you can add the upgrade from your billing CP. The Installation & Troubleshooting service comes with an hour of work from our administrators on your hosting server, so in the event that you encounter any difficulties to install a third-party software or some app gives errors and doesn't work the way it should, our experts will be able to assist you in a very timely manner. If a task takes less than 1 hour, the remaining time shall be available for future tasks and you will be able to see it inside the billing area. This upgrade is ideal in the event that you do not have lots of experience with managing a hosting server or if you use our Managed Services upgrade, but you run out of the thirty minutes custom work it comes with.