A 99.9% Server Uptime
We have set up our shared web hosting platform using dependable hardware and heavily tweaked software. Our administrators have installed a tweaked version of Security–Enhanced Linux on all our hosting servers in order to ensure the highest level of safety and stability. We have added several distributed denial–of–service prevention units in addition to powerful firewall software to make sure our network is impregnable and secure.
Our shared web hosting packages include a 99.9% server uptime guarantee. And no matter which datacenter you choose, the uptime guarantee stays the same.
A 99.9% Network Uptime
To be able to offer a top–notch hosting service, you can rarely count on the default network configuration in a datacenter. We have built our own custom network to ensure a faster–than–the–speed–of–sound connection speed with the outside world.
And because of this, regardless of which datacenters you pick: our US located data center, our UK located data center, in our FI located data center, in our Eastern Europe located data center or our AU located data center, you will take advantage of a guaranteed 99.9% network uptime. And this uptime guarantee is available with all web hosting plans offered in each datacenter.
A 30–Day Money–Back Guarantee
Our company offers a 30–day money–back guarantee with all our cloud hosting packages. In case you are not happy with our services, or if you think that they are insufficient, or if you decide that you must have a Linux VPS plans rather than a cloud hosting account – we will give you a reimbursement, no questions asked.
All domain name registrations are nonrefundable, but you’ll continue to maintain complete control over your domains even if you close your hosting account with us.
24/7 Technical Support
We have conscientiously selected each individual member of our 24x7 support team to ensure that we can provide the best possible client support service you can get. Each of our techs has many years of experience working with hosting accounts behind his back, hence they know what they are doing. And they’re at your disposal 24/7 – you will be able to contact them at any moment and they will reply to you ASAP.
Their average ticket response time is less than 20 minutes, whilst with many other hosting vendors you have to wait around for days. Besides, we offer a 1–hour response time guarantee. Irrespective of what happens, your inquiries will be responded to in under 1 hour.